Shipping policy

At The Weave Project, we aim to deliver your orders safely, transparently, and on time. Since many of our products are handcrafted and made with care, shipping timelines may vary depending on the item and location. Please read the details below before placing your order.

1. Shipping Methods

We ship orders using trusted third-party courier and logistics partners to ensure safe and reliable delivery. The shipping method available to you will depend on your delivery location and the size of your order.

2. Order Processing Time

As our products are Crafted in small batches, All orders are processed within 20-25 days after order confirmation.

Please note:

  • Processing time does not include shipping time.
  • Made-to-order or custom products may require additional production time, which will be clearly mentioned on the product page or communicated to you after order confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.

3. Delivery Timeframes

Estimated delivery timelines are as follows:

  • Domestic Shipping (India):

    4-6 BUSINESS DAYS after dispatch

Delivery times may vary based on your location, courier partner, and external factors beyond our control.

4. Shipping Costs

Shipping charges are FREE across INDIA.

5. Tracking Information

Once your order has been shipped, you will receive a confirmation email or message containing:

  • Tracking number
  • Courier partner details

You can use this information to track your order until delivery.

6. Delivery Issues and Delays

While we strive to meet estimated delivery timelines, delays may occur due to:

  • Courier or logistics issues
  • Weather conditions
  • Natural events
  • High-volume periods or unforeseen circumstances

The Weave Project is not responsible for delays caused by courier partners; however, we will do our best to assist you in tracking and resolving delivery-related concerns.

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at checkout. We are not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

If an order is returned to us due to failed delivery, additional shipping charges may apply for re-dispatch.

8. International Shipping (If Applicable)

Currently, we DO NOT offer international shipping.

If international shipping is available:

  • Delivery timelines and shipping charges will vary based on destination.
  • Customs duties, taxes, or import charges (if any) are the responsibility of the customer.