Terms of service
Welcome to The Weave Project. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.
Please read them carefully before using our services.
1. Account Terms
You may be required to provide accurate and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe these terms have been violated.
2. Pricing and Payment
All prices listed on the website are in Indian Rupees (INR) unless stated otherwise and are inclusive/exclusive of applicable taxes as mentioned.
We reserve the right to change prices, offers, or product availability at any time without prior notice. Payment must be made in full at the time of placing the order through our approved payment gateways.
3. Product Descriptions
We strive to ensure that product descriptions, images, and specifications are accurate and representative of the actual products. However, as many of our products are handcrafted, slight variations in color, size, or finish may occur and are part of the product’s uniqueness.
Such variations shall not be considered defects.
4. Order Acceptance and Cancellation
Placing an order does not guarantee acceptance. We reserve the right to accept or reject any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity.
Once an order is confirmed and production has begun (especially for made-to-order or custom products), cancellations may not be permitted.
5. Shipping and Delivery
We aim to dispatch orders within the estimated timelines mentioned on the product or checkout page. Delivery timelines may vary based on location, product type, and external factors beyond our control.
Delays caused by courier partners, natural events, or unforeseen circumstances shall not be considered a breach of these terms.
6. Returns and Refunds
Returns and refunds are governed by our Returns & Refunds Policy, available on our website.
Custom-made or bespoke products may not be eligible for returns or refunds unless they arrive damaged or defective. Approved refunds, if any, will be processed within 8-10 business days after approval.
7. Prohibited Uses
You agree not to use our website or services for:
- Any unlawful purpose
- Violating any applicable laws or regulations
- Infringing upon intellectual property rights
- Transmitting harmful code, malware, or viruses
- Harassing, abusing, or harming others
- Attempting to gain unauthorized access to our systems
Violation of this section may result in immediate termination of access.
8. Limitation of Liability
To the fullest extent permitted by law, [STORE NAME] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.
9. Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in India.
10. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised terms.
11. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
The Weave Project
Email: info.theweaveproject@gmail.com
Address: Plot No. 517 lane no.6 Raja Park, Jaipur, Rajasthan (302004), INDIA